Knowledge Base

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Questions

Which principle of consumer mediation requires that the mediator must not receive any instructions on the handling of individual cases?

Free of charge
Independence
Impartiality
Confidentiality

What is the primary role of the AMF mediator in the context of financial disputes?

Represent consumers in court
Make binding decisions for the parties
Facilitate an amicable agreement between the parties
Apply sanctions to professionals

What is the maximum period for the AMF mediator to issue a solution proposal from the receipt of complete documents?

30 days
60 days
90 days
120 days

The mediator's proposal is binding on the parties in case of refusal.

True
False

The AMF mediator can be appointed for an indefinite period.

True
False

Categorize items by dragging them to the appropriate zones

Items to categorize:

PEA
Real estate crowdfunding
SCPI
Crypto-assets
Categories:

Employee savings and investment products

Real estate and alternative finance

Digital assets and financial innovations

How many lawyers make up the AMF mediator's dedicated team?

3 lawyers
4 lawyers
5 lawyers
6 lawyers

European directive transposed into French law in 2015 for consumer mediation

Click to see answer