Knowledge Base

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Questions

Which communications must be recorded in accordance with Article 16(7) of MiFID II?

Only telephone communications
Electronic and telephone communications related to transactions
Informal conversations between colleagues
Communications on personal social networks

Which article of Delegated Regulation 2017/565 details the technical and organisational arrangements for the retention of communications?

Articles 60 to 65
Articles 72 to 76
Articles 80 to 85
Articles 90 to 95

What is the minimum retention period for recordings according to Article 321-73 of the AMF General Regulation?

One year
Six months
Three years
Ten years

What format is required for the storage of recordings in accordance with the technical requirements?

PDF
WORM
MP3
TXT

The retention periods for records are always five years.

True
False

Categorize items by dragging them to the appropriate zones

Items to categorize:

Telephone call with a client for an order
Internal instant message about a project unrelated to transactions
Professional SMS sent from company-provided equipment
Personal email sent from a private device
Categories:

Must be recorded

Must not be recorded

Obligation of prior information to the client about the recording of communications

Click to see answer

Clients may request a copy of the records concerning them, delivered on a durable medium.

True
False